December 19, 2006
Metro: Freeze! And No One Gets Ripped Off...
Accusations of mismanagement and incompetence at Metro are nothing new. The Post ran a special series detailing Metro's internal challenges last summer, and most recently, more than a few Virginia delegates used Metro's alleged management lapses to justify their votes against funding the system.
At this point, Metro must take it as given that any proposed changes in service or rates will be followed by a calls for reform of internal mismanagement at the transit agency. The sweeping fare and fee increases and service changes proposed by Metro last week were certainly no exception. The public dutifully expressed its outrage in letters, blogs, and comment threads; a frequent refrain was that Metro better get its own house in order before charging $16 to park and ride the Orange Line, smooshed like a sardine all the while.
Metro's Board, which must approve any changes, received the budget proposal just as coolly, if less colorfully. Board member and Ward 1 D.C. Councilman Jim Graham told the Post
"...I will be unable to support any fare increase, or any change in fare policy that results in a fare increase, until I am satisfied that we have as a board done all we could to insure that every possible step was taken" to address the budget shortfall.Board members suggested a range of alternatives, from eliminating raises and take-home cars to cutting staff and use of consultants.
While it is unclear what suggestions might eventually be adopted by Metro, at least some of the criticism seems to have sunken in. Metro has temporarily frozen hiring for all positions not related to safety or train operation. The freeze will remain in effect until the 2008 budget is approved.
Before the freeze, however, at least one more position should be filled. Metro Chief-to-be John Catoe wants to bring a consultant he worked with in L.A. on board to review the agency's internal structure and recommend money-saving measures. Metro's budget had $800,000 built into it for this task, but Catoe wisely stated that he would cap payment at $350,000.
Some of Metro's costs, such as fuel and labor, will rise inevitably over time. Along with the need for service improvements and maintenance of an aging system, periodic fare increases are not unreasonable. However, riders would be more amenable to such increases if they knew Metro was spending money wisely. Catoe's consultant, along with some of the Board's suggestions, and a few of the better ideas proposed in last week's budget could result in real progress at Metro.
Of course, we all know that even the best recommendations do not have to be implemented, and as Dan Tangherlini found, Metro can be a big fan of inertia.
Photo by El Greg

Seems to me that they should allow something more than just one consultant for the new Metro chief. Otherwise it seems that it may be difficult for him to accomplish much to begin with - hard to come in and just start firing people. Usually easier to hire some new blood.
I'm all for considering the best ideas from the private sector for the public sector, but so many of the consulting contracts DC enters into seem to be complete wastes of money, if not outright patronage in disguise.
I'm generally against this kind of thing, but in some instances, it's good to get the outside perspective on things. Too often, large organizations will refuse to fully re-evaluate their practices because certain things are "the way it's always been done", etc., and people who suggest changes are drummed out.
However, $350,000 is a lot of fee for no design work, imo. Note this is WMATA, not DC, running the contract.
Reid, I agree completely, and I'd be less skeptical if Catoe was calling for bids rather than trying to bring in someone he already knows.