Metro Quietly Twitterizes Rail Lines

Twitter can be a convenient way for you to keep up with your friends, and now it may allow you to keep up with Metro service disruptions.

Last month on inauguration weekend, Metro quietly launched Twitter feeds for each existing Metro line - Red, Blue, Green, Yellow and Orange. In the nearly four weeks since then, Metro's Twitter feeds amassed about 330 users, only by word of mouth. We couldn't find any official mention of it on Metro's website.

Metro spokesperson Steven Taubenkibel said Metro is "looking for ways to reach our customer base" by providing riders with alternatives to get current information on the rail system's status. People who would prefer not to fill their email or text messaging inboxes with status messages, for example, could monitor updates via Twitter.

The feeds are still in a testing phase, though, as Metro figures out how to best work within Twitter's limitations, including its 140 character limit.

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Comments (6) [rss]

huh - i'd only seen http://twitter.com/wmata so far. kind of cute that they auto-end each line's tweets with "thank you for riding metro."

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I saw this story on the DCist Twitter. ZEITGEIST!!

i'm still waiting for wmata to come out with twitter feeds for each bus line.

when i can subscribe to the feed for the g8, i'll be satisfied.

I thought WMATA wanted to make their own site the go-to destination for all Metro doings, hence their reluctance to supply their data to Google Transit. So for increasing ways to "reach our customer base," Twitter is okay but Google Transit isn't?

good point, districtonian. not going to sell a lot of ads in those 140 character tweets...

WMATA, how about actually making a usable site, instead of a candy-colored toilet bowl with outdated .pdf files bobbing on the surface?

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