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November 30, 2007
It's starting to be winter, finally, after a long Indian summer of warm days and little rainfall. But lately it's been chillier and drizzlier and crummier outside. Most people prefer the sun; they don't have to wear big jackets or get soggy, and D.C. cold always seems to bite. That... [continue]
November 23, 2007
Word of mouth is considered an important marketing tool these days; call it what you will, but it's still a great way to hear about new music, movies, TV, whatever. Usually the best way to find the good stuff is to talk to somebody whose opinions you respect, but sometimes... [continue]
November 16, 2007
Ever work at a store with an intercom system? "Cleanup on aisle four." There's always the temptation to say something funny into it, to make a weird noise or cough or confuse the customers. And there's the amusement that happens when somebody new uses it. "Uhh... (click, buzz) is this...... [continue]
November 9, 2007
Washington has a ton of good things, but also a lot of problems. One we often hear about is a general lack of customer service in some local businesses — sometimes people are slow, rude, forgetful, or a combination of the three. We've seen it all over, from fancy joints... [continue]
November 2, 2007
Moms are great. Aside from birthing us, they wipe our mouths when we dribble food, wrap us up warm when it gets cold out, and give us Jell-O and ice cream when we're sick. For many years it seemed like mom and dad were the smartest people in the world,... [continue]




