In the second of his lunchtime online chats to talk about issues facing our transit system, WMATA chief Dick White will be interacting with transit riders this Friday. The first chat seemed to go very well, though some of the responses from White seemed to be lacking critical details but had at times plenty of passive public relations structural constructions. But that is natural for any public entity or private company that’s under fire from customers. WMATA seems to be better understanding the commuter rage that has boiled over on a regular basis over the past year. These chats are a good step in the right direction.

We’re going to post the following question, and see what White’s response is, assuming the chat managers pick our question. It’s an important question: On Wisconsin Avenue, the 30-series buses (30,32,34,35,36) get constantly bunched up. It’s not uncommon to see five buses in a row and that is signal that the entire route is off-schedule. We’ve heard about plans for a K Street busway, but does Metro have plans to address this chronic problem, one that doesn’t seem can be fixed? Does the D.C. government have any interest in improving crosstown bus routes on a larger scale besides the bus lanes on K Street? What can Metro do in the short term? Or should we just continue to expect semi-regular bad service on the 30s?

Are you going to pose any questions? What are you frustrated about regarding transit service?