We’re only a few hours into our experiment with TypeKey, and we’re already getting plenty of feedback. Many people seem to be happy with the idea; others are upset about the loss of anonymity; and some are experiencing technical glitches.
To the satisfied: thanks for signing up with TypeKey. We hope this arrangement will work as well as we expect it to.
To the unhappy: we’re listening. This is still just a trial run. And we understand your concerns about losing anonymity. Please accept our assurances that if you have something you want to say — but are afraid to say it — you can email any member of the staff privately. We’ll work with you to make sure your voice is heard. But we suspect that this policy will discourage meaninglessly impolite comments more than it will discourage meaningfully impolitic ones.
Finally, to those having trouble: bear with us. We suspect that many of you are using IE. Part of the problem is the maze of servers between DCist, Gothamist and TypeKey; a bigger part is Microsoft’s recent adoption of a “lock down everything so users will stop complaining” approach to browser security. Many thanks to Ben, who offered this solution in comments:
- Go to Internet Explorer’s Privacy options (from within IE, click Tools Menu, click Internet Options, click the Privacy tab)
- Click the “Sites” button
- Add the following addresses, clicking “Allow” after each one: dcist.com, londonist.com, typekey.com
- Hit “OK” to go back to the Privacy Tab, then click over to the General tab
- Click Delete Cookies (and agree to delete them). Click OK to get out of the options, go to DCist, log in through TypeKey, get returned to DCist.
Please email me directly if you’re still experiencing difficulty registering or posting.
UPDATE: Please bear in mind that none of your personal information will be publicly revealed under this new system. The TypeKey system asks for your name and email address, but they won’t be visible to anyone. You can still adopt a pseudonym — we’re just asking that it be a consistent one. If you think something something stinks, you’re free to tell us without fear of your comment intruding on Real Life. But if someone isn’t willing to accept responsibility for an opinion — even when using an alias — then it’s probably not a particularly thoughtful opinion in the first place.