When we first told you about Mayor Fenty’s plan to announce next week that the Mayor’s Citywide Call Center number will switch to 311, a lot of commenters expressed skepticism and concern about whether sending all non-emergency police, fire and EMS calls to 911 was a good plan.
“That sounds like a horrible idea. Why would you combine emergency and non-emergency police calls? 911 is barely responsive enough as it is.” – registeringsucks
“It’s a terrible idea. There are times when I’ve called 311 and I would never use 911 to clog up the system.” – alyssa
“awful, awful plan by the city. why go against how 9-1-1 and 3-1-1 work everywhere else in the country?” – goat boy
Now WTOP is reporting that some D.C. Council members share the same concerns. Council member Phil Mendelson, who chairs the committee on public safety that includes police, fire and the 911 call center, said he plans to hold an oversight hearing on the issue Feb. 21, even though the Mayor still hasn’t officially announced the change. Mendelson agrees that the change is going to be confusing to the public, who are used to calling 311 in non-emergencies.
Police and 911 officials declined to comment on WTOP’s story until the Mayor makes his announcement next week.