Via Google Maps.
A D.C. couple claims British Airways pulled a potato, potato on them when they were booked to fly to Granada but instead ended up in Greneda.
The Associated Press has the story:
Edward Gamson and Lowell Canaday said in their lawsuit they wanted to travel from Washington to London and then to Granada, Spain. Gamson, a dentist who has an office in Maryland, said he explained his travel plans to a British Airways agent who made the reservation.
The lawsuit said the couple received an electronic ticket that referred to “Grenada” but didn’t list the country, airport code or flight duration. The couple made it to London, but their connecting flight went to the Caribbean, not Spain. They didn’t realize the mistake until they were airborne, the lawsuit said.
Gamson said in a telephone interview Wednesday that they discovered the mistake when they looked at a back-of-the-seat television monitor showing the plane headed west on a map. They then asked a member of the airline’s crew what was going on.
“He said ‘Spain? What are you talking about,’” Gamson said.
Gamson added to NBC News that they did not notice the error “because his e-tickets did not contain the airport code or the duration of the trip.”
The couple eventually made it to Portugal, and British Airways offered them hundreds of dollars and 100,000 frequent flyer miles, but they were not appeased. The suit was filed in D.C. Superior Court and seeks $34,000 in compensation, the AP reports.
According to online court records, the case was moved from D.C. Superior Court to U.S. District Court. In a recent order denying a request to dismiss the case, the judge wrote, “This case proves the truth of Mark Twain’s aphorism that ‘[t]he difference between the right word and the almost right word is the difference between lightning and a lightning bug.’ Except here only a single letter’s difference is involved.”