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We’ve all been there: you call your Internet or phone service provider to sort out what should be a simple problem. Hours later, the problem is far from fixed, your blood is boiling, and you feel like you might have a heart attack from frustration. Well, a woman in Chesapeake, Va. claims that happened to her.

The Virginian-Pilot reports that 53-year-old Angela Hawkins suffered a heart attack last year stemming from an unpleasant phone call with a Verizon Wireless customer service representative. Yesterday, Hawkins sued Verizon Wireless for $2.35 million after, what the lawsuit claims, “the rep and her supervisor treated Hawkins rudely and threatened to have her arrested.”

According to the Virginian-Pilot, Hawkins’ lawsuit claims that the Verizon Wireless supervisor “wrongly accused her of threatening to kill everyone in the call center and caused her to have a heart attack.”

It all stemmed from what should’ve been an easy fix: Hawkins called to get help with a promise of a $60 credit to her account that another Verizon Wireless rep made to her several weeks before. After about 20 minutes or so, the lawsuit claims the rep suggested Hawkins speak to her supervisor. After which, the supervisor came on the line and said Hawkins threatened his employee and was calling the police.

The next day, Hawkins visited her doctor who said that “an EKG revealed that she’d had a heart attack.”

Hawkins said her doctor personally drove her to a hospital, where she underwent surgery to place a stent in one of her arteries. She said she spent four days in the hospital.

Naturally, Verizon Wireless is declining to comment on the lawsuit, “citing pending litigation.”