The Office of Unified Communications has faced criticism for dispatching errors in the past year.

Longtime local journalist and public safety advocate Dave Statter explains longstanding concerns about D.C.’s system for 911 and emergency response.

The audit was undertaken after three men drowned in a boating accident on the Potomac in 2020. Emergency responders had traveled to the wrong location.

Residents should “call if you can, text if you can’t.”

The contractor was looking for a plumbing leak “that threatened highly sensitive equipment,” according to NBC4.

911 “communications were degraded, resulting in longer than expected wait times.”

Dad Dan Swanson pulled into a driveway on Nebraska Avenue near Military Road NW and called 911, but gave dispatchers the wrong address.

According to a press release, the mayoral hopeful visited the Office of Unified Communications at 10:30 a.m. this morning to find that only three ambulances were available to be dispatched.

When you call 911 these days, operators may get your name and location, but not much more than that. A new service that D.C. is rolling out today will allow residents to provide significantly more information that could be of use of police or first responders.

Homicide Watch’s Laura Amico posted audio of a 911 call that is almost sure to leave anyone who listens wondering if it would have been possible to prevent the 2010 shooting of Angelo Jones.