Sep 24, 2014
Metro Head Richard Sarles To Retire In January
He made the announcement during today’s Board meeting.
May 19, 2014
Metro Expected To Take Over Silver Line This Month
For real this time.
“There will always be a need for reconstruction, but it will not be as intense as now,” Metro’s general manager said.
Feb 03, 2014
Richard Sarles Addresses Metro Complaints In Q&A
In a Q & A with Post readers, Metro General Manager Richard Sarles addresses questions about all of Metro’s many problems.
“I will tell you our response time to [yesterday’s] incident, to fix the cause of it, was not acceptable,” Metro CEO and GM Richard Sarles told reporters of the hours it took to repair a low-hanging cable that made it impossible for trains to pass. “It’s not up to the level we’ve seen more recently.”
Aug 01, 2013
Metro Gives New Mom $100 SmarTrip Card
What does a new mom who has a baby on a busy Metro platform get from the transit agency? Well wishes, a hand-written note from the the boss, and a fare card worth $100.
Jan 31, 2013
Metro Apologizes for Green Line Calamity
After some 2,000 customers aboard Green Line trains were stranded during yesterday evening’s rush hour commute, Metro General Manager Richard Sarles offered an apology for the nightmarish trip home.