Pepco — the company so bad that it even baffles WMATA — was recently named the most hated company in America. (Yes, even worse than Comcast!) The electric company’s president, Tom Graham, doesn’t completely agree, of course.

A wise man once told me that if you lower your expectations enough, you’ll rarely be disappointed. It appears that philosophy has found a home at WMATA, where a new report shows that Metrorail trains are now meeting agency goals for on-time performance — but only because the transit agency lowered its standards.