Two weeks ago, women at a D.C. Council hearing unloaded their frustrations that Metro simply wasn’t doing anything of substance to respond to claims of sexual harassment on trains and buses.

As the City Paper noted at the time, it wasn’t even that Metro wasn’t doing anything—but rather that senior officials didn’t even seem to understand that sexual harassment could be a problem.

That looks to be changing. TBD reports that Metro officials sat down with a few of the individuals who spoke at the council hearing to more broadly discuss the problem yesterday, and that the transit agency will start looking to tackle the problem more aggressively. As a first step, Metro has set up an email account for sexual harassment complaints—harassment@wmata.com—and may also launch a public service campaign as soon as April. A bigger step Metro agreed to is training for all staff and workers on the issue.

Collection Action for Safe Spaces, one of the organizations that led the chorus of complaints against Metro, expressed its satisfaction with the moves in a blog posting yesterday, but also said that continued vigilance and follow-up would be required.