The D.C. Office of Human Rights and D.C. Taxicab Commission have launched a new method for reporting alleged discrimination by cab drivers.

Reports from WUSA-9 revealed that black men and women attempting to hail cabs were disproportionately passed by drivers, as Councilmember Tommy Wells wrote in a letter urging OHR to investigate the claims. The OHR launched a director’s inquiry, which “revealed only a small portion of complaints filed with DCTC included allegations of discrimination.” From a release:

The low number was in stark contrast to media reports and anecdotal evidence showing people of color and people with disabilities are often ignored by available taxis or treated unfairly after entering a taxi. OHR records also indicate that historically, few complaints of taxicab discrimination are filed with the agency. DCTC and OHR decided to streamline the complaint filing process and expect that drivers facing potential fines from both agencies will be further deterred from such behavior.

That means that, in addition to a failure to haul fine from DCTC, a driver may also be subject to penalties from OHR for discrimination.

The new complaint form, found on both agency’s websites, asks for basic information about the alleged incident including, “Which protected traits do you believe were used to allegedly discriminate against you?” OHR says its goal is to complete investigations in six months.